Hosted IP Telephony

Hosted IP Telephony follows a model similar to traditional Centrex telephone systems, where a provider owns and manages all of the necessary network and voice processing equipment and hosts it in their Point of Presence (PoP). The voice service is delivered to the business over a broadband network from the provider's point of presence (POP). Customer Premises Equipment is limited to IP handsets and a router connecting it to a provider. CAPEX investment is significantly reduced as there is no need to deploy multiple PABXs for organisations with multiple offices and sites.

Gratex partners with providers to deliver Hosted IP telephony for a singe office or for a large organization with multiple offices in different cities.

Selected Features

• Phone numbers portability. Yes, you can retain your telephone numbers when moving to our voice service or relocating office.
• Voice and Data delivered over a reliable business grade connection
  
• End-to-end Quality of service ensure consistent business grade quality of phone calls
• Automated Recovery from a disaster
• Flexible inbound and outbound call routing and management
• User and phones can travel between your offices while retaining their phone profile and extension
• Access to Corporate directory
• Free calls between sites
• Flexible and fast changes 
• Automated unattended deployment of new features 
• Support for Mobile and Remote users
• Unified Messaging
• Follow the sun reception
• Hunt groups spanning offices in different locations
• Simple adding a new office to your phone system
• Single converged network for data and voice
• Cost effective calls